Our dedicated team of Australian based support staff are professionally trained in Sage MicrOpay and are dedicated to helping you with your software related queries and issues. Your software maintenance and support investment provides you with access to Help Desk support, online support and software updates. Online Support Get support when you need it with our 24/7 online support, including access to an extensive knowledge base of common FAQs and product support queries. ![]() Help Desk Contact the Help Desk: Phone: 1300 PAY DAY (1300 729 329) Email: Holiday Help Desk Hours We’ve scheduled our holiday help desk hours in advance to avoid any disruption to your business. Please take note of the below times. Date: Friday 22 December Times: Open 8.30am – 3.00pm Date: Monday 25 December Times: Closed Date: Tuesday 26 December Times: Closed Date: Wednesday 27 December to Friday 29 December Times: Open 8.30am – 5.00pm We’re open: NSW / VIC / ACT / TAS / QLD 8:30 AM - 5.30 PM (Mon-Thur) 8:30 AM - 5:00 PM (Fri only) Please note these times are based on your local time. Sage MicrOpay is a supplier of integrated payroll and human capital management people management software and services solutions to Australian businesses. Micropay Software![]() Micropay PayrollSA / NT 8:30 AM - 5:00 PM (Mon-Fri) Please note these times are based on Adelaide local time. Joris voorn future history rar. WA 8:30 AM - 5:00 PM (Mon-Fri) Please note these times are based on Perth local time. Micropay Meridian Software UpdatesThe Simpson’s comic book guy would surely rate Sage’s work as “worst. Ever.” while IT professionals can only lament being forced to undertake immediate upgrades of production software with no opportunity for internal testing, perhaps mirroring what would evidently seem to be no testing on the part of Sage itself. Sage MicrOpay Meridian is a leading Australian payroll product, responsible for the successful payment of potentially millions of Australian wage and salary earners nationally. Ordinarily MicrOpay users report high levels of satisfaction and jealously defend moving to other platforms. Sage may well have burned out its good reputation with its performance over the last month while payroll officers, already under pressure by the impending end of financial year, have had to work excessive hours to cope with the continued blunders pushed onto them by buggy software. The saga begins with MicrOpay Meridian version 6 being released on the 27th May 2013. Typically, it is common for payroll products to have new versions released prior to the end of the financial year as they contain legislative changes such as new tax tables, new superannuation rates, tax office compliant payment summary formats and so forth. Sage released a series of FAQs for what’s new in version 6 at What was less common, in fact, quite unheard of, was the release of service pack 1 on 14th June 2013. We’re not talking about a patch or a hotfix, but an entire “service pack”. Release notes are available at The major new feature of service pack 1 was the inclusion of the 2013/2014 financial year tax tables – which ordinarily would have been in version 6 – and noticeably a series of items marked as “resolved”, namely bugs, errors, problems and flaws introduced in version 6. The release notes conclude with a lengthy list of bugs still being investigated by Sage.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |